Shipping policy

Complimentary worldwide shipping on all orders.
No duties or taxes upon delivery — what you see is what you pay.

Each piece is carefully prepared and shipped from Singapore or Japan via trusted international couriers (DHL / FedEx), with full tracking provided.

Estimated delivery times:
•⁠  ⁠Asia-Pacific (including Singapore): 3–7 business days
•⁠  ⁠United States & Europe: 3–10 business days

All shipments are fully insured for your peace of mind.

Every order is securely packaged to ensure it arrives in perfect condition.

If your order is time-sensitive, please contact us at hello@sayokojewels.com prior to placing your order, and we will do our best to accommodate your request.

Once your order is placed, you will receive a confirmation email.
If you do not receive it within 24 hours, please contact us.

A second email with your tracking number will be sent once your order has been dispatched.