Refund policy

30-day return guarantee for your peace of mind.
If for any reason your piece isn’t quite right, you may request a return within 30 days of delivery.

To initiate a return, please contact us at hello@sayokojewels.com.

To be eligible for a return:
•⁠  ⁠Items must be unworn and in original condition
•⁠  ⁠All original packaging must be included

Once your return is received and inspected, a refund will be issued to your original payment method.

Return shipping costs are the responsibility of the customer.
We recommend using a trackable and insured shipping service.

Please note that custom or personalized pieces are final sale.

Repairs

If you require a repair, please contact us at hello@sayokojewels.com.
We will be happy to assist you.